monthly archives: October 2018

The human brain is the most complex structure in the universe and we’re lucky to have one. However, that does not stop us from having an average attention span of only 8 seconds and a particular characteristic of feeling weary by doing the same task repeatedly. In other words, we get bored. Fast. Engati is […]

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The very purpose of building chatbots for business is to make them chatty and communicative for customers. Involved customers implies higher retention, which further means business growth. Let’s look at some statistics: 65% of a company’s business is said to come from its existing customers Acquiring a new customer is 5 times more costly than […]

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An immigrant shop-owner in the U.S. couldn’t control his happiness when an American citizen visited his shop and spoke to him in his native language. He said that it felt like “his native country came all this way to say hi!”. There are roughly 6,500 spoken languages in the world but speaking in our native […]

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24th October 2015 – The first time I received a bank statement for my salary account. Not so surprisingly, I had to no idea what to do with it. Calling one of the bank executives was a good option but I settled doing otherwise. However, a month later I realised that I had spent 90% […]

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