archives

Now that we understand the essentials of the NLU mechanisms that a bot applies, let’s turn our attention to the Natural Language processing elements. NLP is a set of algorithms that help machine technology understand, interpret and process language which can be in the form of text or speech. Users will ask the bot arbitrary […]

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Bots use various elements of NLP, NLU and NLG. Think about these terms as a set of libraries with algorithms at the core that help you understand what a user is asking or saying, by breaking down the user input. Analysing it, interpreting it, processing it, understanding its meaning and then searching for the right […]

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Bots are of various types In essence, bots are small pieces of code that are programmed to do a particular task again and again. Old style bots were built based on a set of rules. They were replicators. Rule bots that did A when they came across B, C if they came across D. A […]

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So what really are chatbots? A chatbot is a service driven by a piece of programming that is powered by rules. In fact, it is ruled increasingly by AI algorithms that you can interact with. The interaction is in a conversational or a menu-driven style using a chat interface. What do they do? Chatbots are […]

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We have spent the last 3 decades, training humanity about technology to simplify our lives. Those who caught on progressed and grew knowledge and wealth. Those who did not, have not progressed much, leading to the creation of the haves and the have-nots. The 1% problem that has encompassed political thinking. Technology needs to step […]

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On a daily basis, the traffic on Facebook messenger is higher than that on Facebook – the social media site. Facebook will not admit to that but that has been the trend reported by external tracking media. Looks like interactions are finding new ways to take place. So what exactly does that mean for all […]

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Remember the clunky apps from the 80s and 90s? We witnessed an evolution when Microsoft Windows was launched in 1995. People could interact with computers individually. Computing technology was no longer the bastion of large corporates. The power of new age technology was brought to each and every one of us, who could afford it. […]

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Chatbots will rise quickly to complement the media and service landscape by creating new media opportunities, occasions, and forms of consumption and interaction. Thanks to their immediate, personal, and intimate nature, they’ll serve the sporadic but proliferating, intent-driven roles of micro-moments very well. Roles of a chatbot Now that chatbots have become so widespread, why […]

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Artificial intelligence is a concept that just about everyone is familiar with from various science fiction stories. What fewer people are aware of is that AI systems are extensively being used in fields as diverse as finance, healthcare, military, and lately, even digital marketing. Specialised AI systems are automating workflows, analyse data, and predict outcomes. […]

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Sometimes, we are too fast in rolling out updates and features. Here comes another Mic Drop. We are so delighted to bring you the newest features and enhancements on Engati chatbot platform.   Shiny New Features Broadcast With Broadcast, you can send a proactive message to your users and start a conversation without any action required […]

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