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The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Personalization is the key. The online websites provide cookie cutter efficiency driven options lacking a conversational touch. Well, new age interaction mechanisms and channels are going […]

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Artificial Intelligence and Machine Learning are used in many different industries, but chatbots remain one of the most popular use cases for AI/ML. Why? They combine the far-fetched technologies into a use-case that is people-centric and humanizing. Look at our infographic to learn more Facts about Chatbots and learn why they are here to stay. […]

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Chatbots have recently become quite popular. They are being used by businesses to provide proactive assistance to their customers. They have grown and improved to capitalize on social media and messenger platforms. Most people haven’t openly identified the true potential of chatbots, so this article is designed to act as a guide to build chatbots […]

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Ever wondered how you can serve your customers anytime and anywhere they wish and that too without investing your time? How to keep them engaged even if you are around? Why are chatbots so popular these days? Are chatbots really meant for your business? Happily, now you can learn everything you ever needed to know […]

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Maximizing sales and profitability in this competitive world of automobile industry sales is being driven more by customer service. With Customer Service being a key differentiator in attracting new customers, deepening relationships with existing ones and increasing service revenues, it is unfortunate that Customer satisfaction on an average typically hovers around the mid 7’s on […]

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