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The chatbot market is all set to cross $1 billion in the next 6 years. The Compound Annual Growth Rate of the global chatbot market is predicted to be a staggering 31%, which really isn’t hard to believe. That’s because companies from all across the world are making use of artificial intelligence and other technologies […]

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Before we discuss chatbot marketing technology, here’s something you would like to think about. Remember the time back in 2004, Zuckerberg’s Facebook reign took the world by storm? 6 years later, Facebook lost its thunder to Instagram but quickly took the photo-sharing networking site under its wings within 2 years. Parallelly, we saw the rise […]

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Welcome to the very first Mic Drop of 2019! The Engati team has already devised the roadmap for the new year to launch new features on the platform. The first one that we have introduced is the Voice Conversations feature with Engati. Introducing the Voice Conversations feature It is the feature that allows a customer […]

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Why We Prefer Chatbots Over Travel Agents Going on a vacation is the favourite getaway for most of us. Applying for leaves and holding our breath to get them approved. It is enough to prove how desperately we need a break at times. In fact, the latest advancements in technology has given us much more […]

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Talking about consumer application of AI, chatbots are expected to lead in the next 5 years. Or maybe even less than that. Companies like IBM, Gartner, Microsoft, etc., are actively discussing chatbots. IBM is focusing on features like Conversation Service, which is built on a neural network and it understands the language as well as […]

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Engati has recently introduced 2 new release features on its platform. New Release Update- Contextual Conversation Feature The contextual feature will allow the user to have an informal conversation with the chatbot. The intent in each message will be identified by the bot and carried forward across multiple messages. Therefore, the user will not have […]

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Engati has recently launched Contextual Conversation to enhance the way users talk to the chatbot. Here’s what the context feature is all about, why we have launched it and how it’s going to benefit the user.   What is context? Context allows the user to have an informal conversation with the chatbot using pronouns. The […]

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The human brain is the most complex structure in the universe and we’re lucky to have one. However, that does not stop us from having an average attention span of only 8 seconds and a particular characteristic of feeling weary by doing the same task repeatedly. In other words, we get bored. Fast. Engati is […]

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The very purpose of building chatbots for business & incorporating chatbot features is to make them chatty and communicative for customers. Involved customers implies higher retention, which further means business growth. Let’s look at some statistics: 65% of a company’s business is said to come from its existing customers Acquiring a new customer is 5 […]

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An immigrant shop-owner in the U.S. couldn’t control his happiness when an American citizen visited his shop and spoke to him in his native language. He said that it felt like “his native country came all this way to say hi!”. Something as small as this incident supports you to enough to feel connected. There […]

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