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Chatbots will rise quickly to complement the media and service landscape by creating new media opportunities, occasions, and forms of consumption and interaction. Thanks to their immediate, personal, and intimate nature, they’ll serve the sporadic but proliferating, intent-driven roles of micro-moments very well. Roles of a chatbot Now that chatbots have become so widespread, why […]

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Artificial intelligence is a concept that just about everyone is familiar with from various science fiction stories. What fewer people are aware of is that AI systems are extensively being used in fields as diverse as finance, healthcare, military, and lately, even digital marketing. Specialised AI systems are automating workflows, analyse data, and predict outcomes. […]

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Sometimes, we are too fast in rolling out updates and features. Here comes another Mic Drop. We are so delighted to bring you the newest features and enhancements on Engati chatbot platform.   Shiny New Features Broadcast With Broadcast, you can send a proactive message to your users and start a conversation without any action required […]

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You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. It supplies the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. It sounds easy but it is a problem for many organisations. With the coming of changes in […]

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As with every Mic Drop, we are excited to bring to you the newest additions to Engati over the last two weeks. We have expanded our capabilities and reach by adding a new channel so you can integrate with Skype for Business on the Cloud. If you want to see our previous feature release, have […]

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We are excited to bring to you the latest release features on Engati over the last two weeks. Our developers have been busy adding new and necessary features that are pushing the boundaries of what chatbots can do. So, have a look at what we did with Mic Drop 2. Here’s what’s new and exciting […]

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We are happy to bring you the next Release Update to share the newest features and enhancements to the Engati bot platform. We prioritise upcoming features based on requests from the Engati community so keep an eye out on future Release Updates to make the best bot for your business. Further, we believe in keeping […]

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The entire e-commerce industry is benefitting.. .. with e-commerce Chatbots! Engati brings you a detailed presentation to show you why Engati is the choice of so many operators in this industry. The presentation is divided into separate sections to help you understand it better. The details have been explained with features and examples. So, you will […]

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