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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. It supplies the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. It sounds easy but it is a problem for many organisations. With the coming of changes in […]

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Ed Sheeran was coming to town.. ..and I had a chance to get tickets. There was a mad rush among my friends where the prized tickets would give bragging rights for the next decade. An opportunity of a lifetime. I had tracked Ed Sheeran ever since he hit international stardom and he was finally coming […]

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Sports and Artificial Intelligence? Are we talking about Moneyball? Sports is an addiction in a lot of cultures. Be it baseball, football, soccer, cricket. The fervour, almost religious in nature, evokes passions that go beyond the regular. I have always wondered the reason for this in our day to day life. Howard Katz, M.D., a […]

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As computing power expands and artificial intelligence algorithms get better, it is but natural that we will use chatbots in all domains. No wonder every bank wants one. The banking and financial industry traditionally tends to be the largest spenders on technology given the performance needs of the industry and the complicity of most financial […]

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Artificial Intelligence and Messaging Platforms are the future and driving forces of interactions between a user & a brand. When these two combine, chatbots is what you get to drive sales. Chatbots have been fuelling development from quite some time now but 2018 is the year when we truly realise their potential. According to a […]

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