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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. They supply the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. Though it sounds easy, it is a truly problematic area for most organizations. With the advent of […]

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Ed Sheeran was coming to town and I had a chance to get tickets. There was a mad rush among my friends where the prized tickets would give bragging rights for the next decade. An opportunity of a lifetime. I had tracked Ed ever since he hit international stardom and he was finally coming my […]

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Sports and Artificial Intelligence? Are we talking about Moneyball? Sports is an addiction in a lot of cultures. Be it baseball, football, soccer, cricket. The fervor, almost religious in nature, evokes passions that go beyond the regular. I have always wondered the reason for this in our day to day life. The best explanation seems […]

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As computing power expands and smartphones become more ubiquitous, artificial intelligence algorithms get better, it is but natural that chatbots and conversational commerce are being applied in all domains. The banking and financial industry traditionally tends to be the largest spenders on technology given the performance needs of the industry and the complicity of most […]

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Artificial Intelligence and Messaging Platforms are the future and driving forces of interactions between a user & a brand. When these two combine, chatbots is what you get. Chatbots have been fuelling development from quite some time now but 2018 is the year when we truly realize their potential. According to a study by Business […]

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