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Talking about consumer application of AI, chatbots are expected to lead in the next 5 years. Or maybe even less than that. Companies like IBM, Gartner, Microsoft, etc., are actively discussing chatbots. IBM is focusing on Conversation Service, which is built on a neural network and it understands the language as well as the intent […]

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Let’s face it. Data is scattered all over the place in silos in an enterprise. Starting from email server, intranet, countless documents, reports, presentations, charts/graphs in various document repositories, ERP, internal systems, e.g. HRIS, databases, source code control system, release repositories, wikis, ticketing system etc., we can keep going and find how data is distributed […]

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Engati has recently introduced 2 new release features on its platform. New Release Update- Contextual Conversation Feature The contextual feature will allow the user to have an informal conversation with the chatbot. The intent in each message will be identified by the bot and carried forward across multiple messages. Therefore, the user will not have […]

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To give some pretext of my background I come from a programming background. When a program does not give the desired result I could ‘debug the program’. I could add breakpoints in the code, watch variables as they change, stop the program at a breakpoint and inspect the ‘state’ so to say and figure out […]

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With the advent of chatbots, training computers to read, understand and write language has become a big business. The training may seem easy at first but as you start your journey with Natural Language Processing (NLP) you realize that surmounting the challenges is no easy task. That’s why sentence similarity is amongst the toughest problems. […]

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There are many existing out-of-box NLP models available today. These can take a sentence and match it with a list of available sentences and pick the top matches from them. However, they make basic assumptions about the sentence structure or words in them. Those may not apply necessarily to a chatbot conversation. Let’s find out […]

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Conversations between a human and a chatbot have a distinct style. Typically humans use short phrases, short sentences, sometimes just a single word, question like sentence, with or without proper context and lowercase in most cases when seeking answers from a chatbot. This is where we talk about NLP implementations in chatbots. NLP implementations in […]

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Blockchain technology has now become the talk of the town on its own merit instead of just being known as the technology behind the massively popular cryptocurrency – Bitcoin. Blockchain has the promise of revolutionising many industries, completely changing the way in which systems operate. The top minds are surely keeping a close watch on […]

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So we have now discussed how the NLP engine in a bot works. It’s time to tackle intelligent paths, Business platforms are primarily transaction driven, till we shift the model to open conversations that are random as humans will communicate with each other. This is typically switching contexts while having a conversation with another human, […]

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So what exactly is stemming and lemmatization and how does it get used in machine learning? The specific issues that these approaches solve for inflections in language use so that search / retrieval and response accuracy can be increased further. Stemming When we stem a branch we cut off the redundant branches to retain the […]

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