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Sometimes, we are too fast in rolling out updates and features. Here comes another Mic Drop. We are so delighted to bring you the newest features and enhancements on Engati chatbot platform.   Shiny New Features Broadcast With Broadcast, you can send a proactive message to your users and start a conversation without any action required […]

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Engati is here to make sure that language is never a barrier between you and your customers. Engage with your audience in the preferred language of their choice. Engati has been used to build such bots across 16 industry and functional domains. 20+ International Bots We currently have bots deployed in languages like Indonesian Bahasa, […]

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You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. It supplies the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. It sounds easy but it is a problem for many organisations. With the coming of changes in […]

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As with every Mic Drop, we are excited to bring to you the newest additions to Engati over the last two weeks. We have expanded our capabilities and reach by adding a new channel so you can integrate with Skype for Business on the Cloud. If you want to see our previous feature release, have […]

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The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Many businesses have spent most of their crucial time thinking about this. Personalisation is the key The online websites provide cookie cutter efficiency driven options lacking […]

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Artificial Intelligence and Machine Learning Te two are used in many different industries. There are so many facts that we know about them and chatbots remain one of the most popular use cases for AI/ML. Why? They combine the far-fetched technologies into a use-case that is people-centric and humanising. Look at our infographic to learn […]

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We are excited to bring to you the latest release features on Engati over the last two weeks. Our developers have been busy adding new and necessary features that are pushing the boundaries of what chatbots can do. So, have a look at what we did with Mic Drop 2. Here’s what’s new and exciting […]

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Ed Lawler and John Bordeau of the Centre of Effective Organisations have reported that 50% of an HR department’s time is spent processing information and answering employee questions. This is indicative of the old-age technology and methods being used by HR departments currently, which cost money, time, and human efforts for the company. Clearly, it’s […]

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