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Hello folks! Engati has the Upload and Download feature for FAQ to make it easier for you to educate your chatbot on the board! It’s easy and you can train the FAQ it in real time.   

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Chatbots are artificial-intelligence powered applications that are very much needed in the auto dealership industry. Chatbots are designed to mimic conversations with real people with the aim of providing more personalised service. When you want to buy a car, you have to search all over the internet by reading various reviews, jumping from one website […]

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A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you irrespective how easy it is […]

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Ever wondered how you can serve your customer anytime and anywhere they wish and that too without investing your time? How to keep them engaged even if you are around? Why are chatbots so popular these days for a customer? Do you really chatbots for your business to retain customers? If your business revolves around […]

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In this competitive world of automobile industry, customer service is driving more sales to maximise sales and profitability. Customer Service is a key differentiator in attracting new customers to deepen the relationships with existing ones. As per Lakshmiu Tatikonda writing in the Management Account Quarterly – 5% increase in CSAT and retention tends to add […]

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Chatbots in Messenger have completed one year in existence and with more than 100,000 bots on the platform, this year’s F8 had high hopes on it for announcements to take bots to the next level and it didn’t disappoint. Here is a summary of all the major announcements by Facebook around Messenger and chatbots.   […]

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The word chatbot is not only creating a buzz on the tech side of the industry but also amongst the UX designers. But what is the buzz all about? Back in 2011 everyone was talking about Responsive Design but now it is the conversational interface. Essentially, a Conversational Interface is more human and mimics a […]

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The world of e-commerce and mobile commerce that so rapidly and exponentially expanded within a short span of time is slowly evolving into what is known as Conversational Commerce. Before we understand more about Conversational Commerce, let us first know what a chatbot is. A chatbot is a program that is capable of mimicking human […]

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You have just launched your Messenger bot. Congratulations and welcome to the world of bots! Now how do you go about telling the world about it? We will help you figure it out.

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