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We are happy to bring you a Release Update – “The Mic Drop”, to share the newest features and enhancements to the Engati chatbot platform. We prioritize upcoming features based on requests from the Engati community so keep an eye out for future Release Updates – “The Mic Drop”, to make the best bot for […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. In fact, there won’t be a need to constantly follow up with employees to submit their documents. Basically, you won’t have […]

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A chatbot for insurance. Really? To answer questions on complex policies, handle claims, premium reminders, payments and to make sales, service and support much more effective in insurance? How about even downloading insurance policy documents or querying riders? Indeed, there are chatbots that we are developing to do this and a lot more. Currently, a […]

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The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. There is no concept of learning through […]

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IQ, Intelligence Quotient, assesses the level of intelligence of a human. Shouldn’t we assess the intelligence of a chatbot by using a similar quotient? What should we measure in a chatbot to access its intelligence? Chatbots would truly develop intelligence comparable to humans and we would assess them using a Conversational Quotient (CQ). While there […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shut down production in 2016 due to low demand. Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast […]

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What is a chatbot? A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots. How does a […]

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As computing power expands and artificial intelligence algorithms get better, it is but natural that we will use chatbots in all domains. No wonder every bank wants one. The banking and financial industry traditionally tends to be the largest spenders on technology given the performance needs of the industry and the complicity of most financial […]

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Artificial Intelligence and Messaging Platforms are the future and driving forces of interactions between a user & a brand. When these two combine, chatbots is what you get to drive sales. Chatbots have been fuelling development from quite some time now but 2018 is the year when we truly realise their potential. According to a […]

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Chatbots have recently become quite popular. They are being used by businesses to provide complete proactive assistance to their customers. They have grown and improved to capitalise on social media and messenger platforms. Most people haven’t openly identified the true potential of chatbots so, this article is designed to act as a guide to build […]

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