ai

Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. They supply the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. Though it sounds easy, it is a truly problematic area for most organizations. With the advent of […]

Continue Reading

The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Personalization is the key. The online websites provide cookie cutter efficiency driven options lacking a conversational touch. Well, new age interaction mechanisms and channels are going […]

Continue Reading

We are excited to bring to you the latest features released on Engati over the last two weeks. Our developers have been busy adding new and necessary features that are pushing the boundaries of what chatbots can do. Look at what we did with Mic Drop 2. Here’s what’s new and exciting on our platform […]

Continue Reading

Ed Sheeran was coming to town and I had a chance to get tickets. There was a mad rush among my friends where the prized tickets would give bragging rights for the next decade. An opportunity of a lifetime. I had tracked Ed ever since he hit international stardom and he was finally coming my […]

Continue Reading

The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. The concept of learning through human interaction […]

Continue Reading