Engati

Now that we understand the essentials of the NLU mechanisms that a bot applies, let’s turn our attention to the Natural Language processing elements. NLP is a set of algorithms that help machine technology understand, interpret and process language which can be in the form of text or speech. Users will ask the bot arbitrary […]

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We have spent the last 3 decades, training humanity about technology to simplify our lives. Those who caught on progressed and grew knowledge and wealth. Those who did not, have not progressed much, leading to the creation of the haves and the have-nots. The 1% problem that has encompassed political thinking. Technology needs to step […]

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On a daily basis, the traffic on Facebook messenger is higher than that on Facebook – the social media site. Facebook will not admit to that but that has been the trend reported by external tracking media. Looks like interactions are finding new ways to take place. So what exactly does that mean for all […]

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24th October 2015 – The first time I received a bank statement for my salary account. Not so surprisingly, I had no idea for what reasons. Calling one of the bank executives was a good option but I settled doing otherwise. However, a month later I realised that I had spent 90% of my salary. […]

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You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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Artificial Intelligence and Machine Learning Te two are used in many different industries. There are so many facts that we know about them and chatbots remain one of the most popular use cases for AI/ML. Why? They combine the far-fetched technologies into a use-case that is people-centric and humanising. Look at our infographic to learn […]

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We are excited to bring to you the latest release features on Engati over the last two weeks. Our developers have been busy adding new and necessary features that are pushing the boundaries of what chatbots can do. So, have a look at what we did with Mic Drop 2. Here’s what’s new and exciting […]

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Ed Lawler and John Bordeau of the Centre of Effective Organisations have reported that 50% of an HR department’s time is spent processing information and answering employee questions. This is indicative of the old-age technology and methods being used by HR departments currently, which cost money, time, and human efforts for the company. Clearly, it’s […]

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The entire e-commerce industry is benefitting.. .. with e-commerce Chatbots! Engati brings you a detailed presentation to show you why Engati is the choice of so many operators in this industry. The presentation is divided into separate sections to help you understand it better. The details have been explained with features and examples. So, you will […]

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