Global Chatbot Statistics for 2018

A customer visits your website at an odd hour and types in a query. Chances are, the query will not be answered immediately. A chatbot can help get rid of this concern. It’s online and available 24 hours a day/7 days a week and every customer’s question can be addressed promptly and appropriately.

You cannot afford to lose customers who are mostly online these days. Leverage chatbots to grow your business.

The infographic below shows the growing popularity of chatbots.