5 Roles a Chatbot can play in Media & Entertainment [Infographic]

Chatbots will rise quickly to complement the media and service landscape by creating new media opportunities, occasions, and forms of consumption and interaction. Thanks to their immediate, personal, and intimate nature, they’ll serve the sporadic but proliferating, intent-driven micro-moments very well.

Here is an infographic that clearly shows the 5 roles a chatbot can play in media & entertainment:

 

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