artificial intelligence

A customer visits your website at an odd hour and types in a query. Chances are, the query will not be answered immediately. A chatbot can help get rid of this concern. It’s online and available 24 hours a day/7 days a week and every customer’s question can be addressed promptly and appropriately. You cannot […]

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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. They supply the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. Though it sounds easy, it is a truly problematic area for most organizations. With the advent of […]

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Sports and Artificial Intelligence? Are we talking about Moneyball? Sports is an addiction in a lot of cultures. Be it baseball, football, soccer, cricket. The fervor, almost religious in nature, evokes passions that go beyond the regular. I have always wondered the reason for this in our day to day life. The best explanation seems […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. There won’t be a need to constantly follow up with employees to submit their documents. Basically, there won’t be a need […]

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In part one we discussed the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. Continuing the discussion, we will cover more areas with respect to making chatbots enterprise ready. Customizations Human – Machine interaction has never been easy. We all adhere to Language being a key differentiator that […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer service provider response. Chatbots provides […]

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