artificial intelligence

Remember the clunky apps from the 80s and 90s? We witnessed an evolution when Microsoft Windows was launched in 1995. People could interact with computers individually. Computing technology was no longer the bastion of large corporates. The power of new age technology was brought to each and every one of us, who could afford it. […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. It supplies the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. It sounds easy but it is a problem for many organisations. With the coming of changes in […]

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Sports and Artificial Intelligence? Are we talking about Moneyball? Sports is an addiction in a lot of cultures. Be it baseball, football, soccer, cricket. The fervour, almost religious in nature, evokes passions that go beyond the regular. I have always wondered the reason for this in our day to day life. Howard Katz, M.D., a […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. In fact, there won’t be a need to constantly follow up with employees to submit their documents. Basically, you won’t have […]

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In part 1, we discussed the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. We will continue the discussion in this blog. Customisations for enterprise Human – Machine interaction has never been easy. Humans want to interact with machines in the same way they interact with other humans […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Banking chatbots are a relief Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer […]

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