Chatbot

24th October 2015 – The first time I received a bank statement for my salary account. Not so surprisingly, I had to no idea what to do with it. Calling one of the bank executives was a good option but I settled doing otherwise. However, a month later I realised that I had spent 90% […]

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Engati is here to make sure that language is never a barrier between you and your customers. Engage with your audience in the preferred language of their choice. Engati has been used to build such bots across 16 industry and functional domains. We currently have bots deployed in languages like Indonesian Bahasa, Spanish, French, Portuguese, […]

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The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Personalization is the key. The online websites provide cookie cutter efficiency driven options lacking a conversational touch. Well, new age interaction mechanisms and channels are going […]

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Pre-amble The intelligence level of a human is assessed by IQ (intelligence quotient). Shouldn’t a chatbot be assessed for its intelligence by using a similar quotient? What should we measure in a chatbot to access its intelligence? While there can be many ways to the assess the intelligence level of a chatbot, one of the […]

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What is a chatbot? Chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots.    How does a […]

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Chatbots have the potential to revolutionize healthcare. An intelligent chatbot can reduce the process and improve the accuracy of symptoms collection and ailment identification, preventive care, post recovery care and feedback procedures substantially. The effects of automation in technology and redundancies and inefficiencies being eliminated in healthcare has been talked about for a while. Chatbots, […]

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