Chatbot

The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Personalization is the key. The online websites provide cookie cutter efficiency driven options lacking a conversational touch. Well, new age interaction mechanisms and channels are going […]

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Pre-amble The intelligence level of a human is assessed by IQ (intelligence quotient). Shouldn’t a chatbot be assessed for its intelligence by using a similar quotient? What should we measure in a chatbot to access its intelligence? While there can be many ways to the assess the intelligence level of a chatbot, one of the […]

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What is a chatbot? Chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots.    How does a […]

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Chatbots have the potential to revolutionize healthcare. An intelligent chatbot can reduce the process and improve the accuracy of symptoms collection and ailment identification, preventive care, post recovery care and feedback procedures substantially. The effects of automation in technology and redundancies and inefficiencies being eliminated in healthcare has been talked about for a while. Chatbots, […]

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