chatbots

You’ve got a chatbot on your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots Magazine Many businesses are realizing […]

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A customer visits your website at an odd hour and types in a query. Chances are, the query will not be answered immediately. A chatbot can help get rid of this concern. It’s online and available 24 hours a day/7 days a week and every customer’s question can be addressed promptly and appropriately. You cannot […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. There won’t be a need to constantly follow up with employees to submit their documents. Basically, there won’t be a need […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shutdown production in 2016 due to low demand, Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast outback […]

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In part one we discussed the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. Continuing the discussion, we will cover more areas with respect to making chatbots enterprise ready. Customizations Human – Machine interaction has never been easy. We all adhere to Language being a key differentiator that […]

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Enterprises are slowly waking up to chatbots. Chatbots are going to be crucial tomorrow in engaging various constituencies, candidates and hires, employees, vendors and consultants. Chatbots are here to stay with initial applications in the consumer space with offerings from Apple, Microsoft, Amazon and google going mainstream. The popularity of messaging platforms has been a steeper adoption […]

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Chatbots are the talk of the town these day. Technology has advanced so much that chatbots will be able to take any kind of task in future, anything that can be done by a human. In the world of automation, robots take over ! Think about it, if you ever wished you for your own […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer service provider response. Chatbots provides […]

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A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you.           

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Maximizing sales and profitability in this competitive world of automobile industry sales is being driven more by customer service. With Customer Service being a key differentiator in attracting new customers, deepening relationships with existing ones and increasing service revenues, it is unfortunate that Customer satisfaction on an average typically hovers around the mid 7’s on […]

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