chatbots

Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shutdown production in 2016 due to low demand, Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast outback […]

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In part one we discussed about the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. Continuing the discussion, we will cover more areas with respect to making chatbots enterprise ready. Customizations Human – Machine interaction has never been easy. We all adhere to Language being a key differentiator […]

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Enterprises are slowly waking up to the need for employing chatbots for conducting internal and external businesses. Chatbots have taken the consumer space by storm and heavy weights like Amazon, Google, Facebook and Microsoft are investing millions of dollars in building the next generation chatbot platforms and chatbots. Most people employed by small and large […]

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Chatbots are the talk of the town these day. Technology has advanced so much that chatbots will be able to take any kind of task in future, anything that can be done by a human. In the world of automation, robots take over ! Think about it, if you ever wished you for your own […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer service provider response. Chatbots provides […]

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A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you.           

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Maximizing sales and profitability in this competitive world of automobile industry sales is being driven more by customer service. With Customer Service being a key differentiator in attracting new customers, deepening relationships with existing ones and increasing service revenues, it is unfortunate that Customer satisfaction on an average typically hovers around the mid 7’s on […]

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Chatbots in Messenger have completed one year in existence and with more than 100,000 bots on the platform, this year’s F8 had high hopes on it for announcements to take bots to the next level and it didn’t disappoint. Here is a summary of all the major announcements by Facebook around Messenger and chatbots –

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