chatbots

You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. In fact, there won’t be a need to constantly follow up with employees to submit their documents. Basically, you won’t have […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shut down production in 2016 due to low demand. Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast […]

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In part 1, we discussed the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. We will continue the discussion in this blog. Customisations for enterprise Human – Machine interaction has never been easy. Humans want to interact with machines in the same way they interact with other humans […]

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Enterprises are slowly waking up to chatbots and hence, enterprise chatbots are coming in the big picture. Chatbots are going to be crucial tomorrow for engaging various constituencies, candidates and hires, employees, vendors and consultants. Chatbots are here to stay Initial applications in the consumer space from Apple, Microsoft, Amazon and google are going too mainstream. If […]

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Chatbots are the talk of the town these day. Technology has advanced so much that chatbots will be able to take any kind of task in future, anything that can be done by a human. In the world of automation, robots take over ! Think about it, if you ever wished you for your own […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Banking chatbots are a relief Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer […]

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A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you irrespective how easy it is […]

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In this competitive world of automobile industry, customer service is driving more sales to maximise sales and profitability. Customer Service is a key differentiator in attracting new customers to deepen the relationships with existing ones. As per Lakshmiu Tatikonda writing in the Management Account Quarterly – 5% increase in CSAT and retention tends to add […]

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