Customer Service

Artificial Intelligence or AI has solidified itself as a primary force to assist humans in different scenarios. They supply the intelligence necessary to make better decisions in solving issues. Customer service is an area where most companies lack. Though it sounds easy, it is a truly problematic area for most organizations. With the advent of […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shutdown production in 2016 due to low demand, Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast outback […]

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What is a chatbot? Chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots.    How does a […]

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Chatbots have the potential to revolutionize healthcare. An intelligent chatbot can reduce the process and improve the accuracy of symptoms collection and ailment identification, preventive care, post recovery care and feedback procedures substantially. The effects of automation in technology and redundancies and inefficiencies being eliminated in healthcare has been talked about for a while. Chatbots, […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer service provider response. Chatbots provides […]

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A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you.           

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Maximizing sales and profitability in this competitive world of automobile industry sales is being driven more by customer service. With Customer Service being a key differentiator in attracting new customers, deepening relationships with existing ones and increasing service revenues, it is unfortunate that Customer satisfaction on an average typically hovers around the mid 7’s on […]

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