Engati

You’ve got a chatbot on your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots Magazine Many businesses are realizing […]

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A customer visits your website at an odd hour and types in a query. Chances are, the query will not be answered immediately. A chatbot can help get rid of this concern. It’s online and available 24 hours a day/7 days a week and every customer’s question can be addressed promptly and appropriately. You cannot […]

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The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Personalization is the key. The online websites provide cookie cutter efficiency driven options lacking a conversational touch. Well, new age interaction mechanisms and channels are going […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. There won’t be a need to constantly follow up with employees to submit their documents. Basically, there won’t be a need […]

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The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. The concept of learning through human interaction […]

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Pre-amble The intelligence level of a human is assessed by IQ (intelligence quotient). Shouldn’t a chatbot be assessed for its intelligence by using a similar quotient? What should we measure in a chatbot to access its intelligence? While there can be many ways to the assess the intelligence level of a chatbot, one of the […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shutdown production in 2016 due to low demand, Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast outback […]

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Chatbots have the potential to revolutionize healthcare. An intelligent chatbot can reduce the process and improve the accuracy of symptoms collection and ailment identification, preventive care, post recovery care and feedback procedures substantially. The effects of automation in technology and redundancies and inefficiencies being eliminated in healthcare has been talked about for a while. Chatbots, […]

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Enterprises are slowly waking up to chatbots. Chatbots are going to be crucial tomorrow in engaging various constituencies, candidates and hires, employees, vendors and consultants. Chatbots are here to stay with initial applications in the consumer space with offerings from Apple, Microsoft, Amazon and google going mainstream. The popularity of messaging platforms has been a steeper adoption […]

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Chatbots are the talk of the town these day. Technology has advanced so much that chatbots will be able to take any kind of task in future, anything that can be done by a human. In the world of automation, robots take over ! Think about it, if you ever wished you for your own […]

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