monthly archives: 12 months ago

Why We Prefer Chatbots Over Travel Agents Going on a vacation is the favourite getaway for most of us. Applying for leaves and holding our breath to get them approved. It is enough to prove how desperately we need a break at times. In fact, the latest advancements in technology has given us much more […]

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Bots, as we know them, have gathered a lot of attention in the recent past. A few days ago, a family member walked up to me and enquired about my career. I politely told him that I was working on building a bot platform called Engati which allows an individual to build chat bots in […]

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Talking about consumer application of AI, chatbots are expected to lead in the next 5 years. Or maybe even less than that. Companies like IBM, Gartner, Microsoft, etc., are actively discussing chatbots. IBM is focusing on features like Conversation Service, which is built on a neural network and it understands the language as well as […]

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Let’s face it. Data is scattered all over the place in silos in an enterprise. Starting from email server, intranet, countless documents, reports, presentations, charts/graphs in various document repositories, ERP, internal systems, e.g. HRIS, databases, source code control system, release repositories, wikis, ticketing system etc., we can keep going and find how data is distributed […]

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Engati has recently introduced 2 new release features on its platform. New Release Update- Contextual Conversation Feature The contextual feature will allow the user to have an informal conversation with the chatbot. The intent in each message will be identified by the bot and carried forward across multiple messages. Therefore, the user will not have […]

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