monthly archives: 4 months ago

Digitisation is everywhere. It seems to have a great impact in almost all aspects of our lives. From banking to the way people communicate with each other. Another field that has not escaped digitisation is education, aka EdTech. With more and more startups aiming to change the way people teach and learn. During the next […]

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Live chat integration has helped businesses bring the best of both worlds together in one single place. Otherwise creating a customer support experience is an expensive business. It’s like a whole separate project altogether that companies have to remain wary of. Especially in this digital age of Google reviews and ratings, there are businesses that […]

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Looking at the current chatbot trends in artificial intelligence, machine learning and natural language processing we can be sure that an automated future is just around the corner. An increase in the amount of attention, education and awareness associated with these fields is a clear indicator of this. The fields of AI, ML and NLP […]

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Chatbots have gradually become an indispensable component of the modern business ecosystem, and good writing is absolutely imperative in a well-designed conversational interface. Communicating in dialogues is a much more accessible and straightforward way of delivering information to a customer because they receive exclusively useful and meaningful information that they’ve inquired for, and creating positive […]

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Introduction Chatbots are gaining fast traction in healthcare for their efficient and cost-effective disposition. Healthcare providers are able to reach out to a much larger patient-base. Patients, on the other hand, are better able to connect with healthcare providers through their smartphones and computers. Moreover, access to healthcare is becoming more and more copious as […]

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Introduction to Real Estate Chatbots Yes, we know you are wondering what is the connection between real-estate and chatbots? Let us start from the beginning, shall we? Once upon a time, there were no chatbots, but then they were invented, they come from a very humble beginning. It’s an origin story for another day, let’s […]

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What is Engati Bot Marketplace? Engati Bot Marketplace is a collection of predefined bot templates. These templates comprise of industry-specific FAQs and Paths so that a user can build and deploy a bot much faster. This way, the user doesn’t have to go through the hassle of collecting customer queries, create paths or carry out […]

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Today, the chances are high that most websites you visit, will have a chatbot integrated on its UX. Although it didn’t come easy, the chatbot technology has taken considerable time and effort to penetrate its existence into diverse industries such as healthcare, education, automobile, hospitality, etc. In fact, the sales and marketing departments of various […]

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Design your chatbot with intent and entity, that’s what every chatbot designer says. Here’s an example to help you understand this better – If you’re into reading, what according to you matters more – author’s intent or reader’s interpretation? Some say that the thoughts of the author matter more. It’s their story, their perspective and […]

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