monthly archives: 4 months ago

The travel and tourism industry has seen significant growth in the past few years. There has been a hike of over 7.6 trillion U.S. dollars in 2016. A number of countries, like France and the United States, have been working towards expanding their tourism.  Tourism can induce the local government to improve the infrastructure, giving […]

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As we know, chatbots come in with a ton of use-cases, covering most sectors of the industries today. And in the recent years, using chatbots for insurance has been gaining quite the popularity. “But a chatbot for insurance. Really?” Could a chatbot answer questions on complex policies, handle claims, premium reminders, payments and to make […]

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Can you see chatbots in the future? You bet!  A chatbot is a computer program designed to simulate human conversations. It’s mainly used to handle customer queries and is transforming every business function rapidly.  One such area that chatbots are transforming significantly is Human Resources! Since chatbots are virtual assistants, they can be used to […]

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Bots can take leading positions soon and by the end of 2019 will become part of one of the most important media channels in history – a channel of interpersonal communication. The reason for this optimism is that the bot’s functionality is extensive. Chatbots As The Most Effective Marketing Strategy in 2019 A bot (short […]

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Technology has had an impact on all industries, to at least some extent. Some industries, it’s hand is felt more strongly than others, of course, but the continued adoption of technology for industry is inevitable and exciting. One industry with a slightly strange relationship to technology is education. Technology isn’t as inherently suited to education […]

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“A brand is defined by the customer’s experience. The experience is delivered by the employees.”- Shep Hyken.  Customer experience (CX) is the interaction between a brand and a customer, and the value addition the customer takes away from that interaction. Gartner proved that customer experience is the real game-changer for brands. In fact, 81% of […]

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We are building smarter chatbots that are getting better at what they do day-after-day. More like, they are replacing the A in Artificial Intelligence with an H, which stands for Human! Of course, it doesn’t mean that we’re completely replacing the human brain to build smarter bots because in the end, humans tell the machine […]

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Chatbots have been in a ton of hype lately. The reason why? Its wide-ranging use cases, roles, responsibilities and its several benefits. This has created the created a structure for the benefits of chatbots. While an All-Knowing-Super-intelligent AI has not emerged yet, chatbots have shown great promise. They are great helpers to businesses and have […]

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When you hear the word- “chatbot”, what comes to your mind? We hear about, and use chatbots nearly everyday in our daily lives. In fact, according to a report released by Forbes, three in five millennials have used chatbots at least once in their lives. But to many, this technology still remains an alien concept. […]

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In the 21st century, chatbots have really evolved into every aspect of our life. Everything from Skype, business websites, and Facebook uses chatbots. We talk to them, interact with them, and make them assist us. All the way back in 2016, big tech players like Microsoft, Google, and Facebook launched their own chatbot platforms. Since then, chatbots have boomed […]

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