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“No one wants to have to install a new app for every business or service they want to interact with.”  That’s what Zuckerberg said in his keynote speech while launching Facebook Messenger chatbots. But chatbots had been around for a while, even before he said that. How did he plan on changing the game with […]

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Chatbots in eCommerce Incorporating a chatbot could take your business to a whole new level. But if you’re new to the concept, you might be wondering where you could use them. Allow us to help you out with some brilliant eCommerce chatbot use cases. Here’s why it’s a good idea to employ chatbots in eCommerce […]

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Here’s all you need to know about chatbots: What is a chatbot? A chatbot is a software program that can hold a conversation with a human user. They essentially automate one to one conversations. But don’t be fooled into thinking that all they do is talk to you. They can do everything from turning your […]

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How did conversational agents come into existence? Conversational Agents are pretty nifty tools, but have you ever wondered about the history of chatbots? Throughout modern history, we humans have been obsessed with interacting with robots and artificial intelligence. Towards the latter half of the 20th Century, this started becoming a reality. The world was introduced […]

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