Blogs

Intent and context conceptualisation – Is it what makes us stand out as intelligent, sentient beings? What is it that you cannot compute using numbers or equations? That thing which earns you the highest points on a cognitive index? It is the ability to comprehend context, and ask the right questions to drive meaning, even […]

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From what I remember, we as school students spent hours inside a box-shaped classroom in front of a 2-dimensional blackboard. An equally bored teacher coexisting to babysit us with whatever knowledge he or she possessed. Of course, we have memories with some life inspiring mentors, seniors, classmates, friends, classroom fights and events, but what’s next? […]

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Photo by Mimi Thian on Unsplash Do you feel the agony of repetitive queries? Do you dread the resignation of an employee? Fear the long list of candidates you have to scroll through just to get that one good hire? These can be painstaking and tedious processes for HR teams that already have a lot on their […]

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We’re into the third month of 2019 and we have already launched the Voice Conversations feature. That was a major success and we are grateful for your support! Now hold your breath, because we’ve got more in store for you, with our sole aim to make life easier for your customers.. SAY HELLO TO FLOW […]

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Who is the first person you think of when you are in trouble? Probably a friend or a family member. So, when it comes to seeking business solutions whom would you want to trust – An executive who is taught to learn a script and follow it no matter what, or a conversational chatbot that […]

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Hospitality brings an interesting question for you as a customer. Every time you go on a vacation, is it the same experience at different restaurants and hotels? Are you completely satisfied and think that the hospitality industry gives you a smooth, hassle-free solution? If your answer is no then this article will come to you […]

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Over 2.7 billion users across the world own a smartphone. In both developed and developing countries, the ownership is upwards of 90% of the population. With increasing smartphones, there is also a tremendous surge in usage of mobile apps. Mobile Apps are native to the smartphone, have superior user experience and demonstrate higher engagement rates […]

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We are building smarter chatbots that are getting better at what they do day-after-day. More like, they are replacing the A in artificial intelligence with an H, which stands for Human. Of course, it doesn’t mean that we’re completely replacing the human brain to build smarter bots because in the end, humans tell the machine […]

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Human intervention is no longer a desirable mode of support now that chatbots have taken up a satisfactory space in the realms of Artificial Intelligence and Machine Learning. Chatbots are now used in almost every field, on every scale. Needless to say, they may soon be that indispensable pandora box that all types of enterprises […]

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The chatbot market is all set to cross $1 billion in the next 6 years. The Compound Annual Growth Rate of the global chatbot market is predicted to be a staggering 31%, which really isn’t hard to believe. That’s because companies from all across the world are making use of artificial intelligence and other technologies […]

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