Blogs

In 2019 the total number of Deep learning research papers published in arxiv.org is more than 8000. Deep Learning has solved hard problems such as language translation and cancer detection with very good results. Jobs in deep learning are the most sought after by people who want to build a career in Data Science. Kai-Fu-Lee […]

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In a digital world, speed is King. Your customers expect to find things immediately, from overnight shipping to instant access to your product or service. In fact, an immediate response or a quick action is something that they generally get in most places. And even when we say that prompt customer response is what keeps […]

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Artificial intelligence is profoundly reshaping the customer support scene. From mechanized messages to the visual pursuit, AI enables organizations to interact with their clients through various touchpoints and improve their experience. So, a customer support chatbot and other automation tools help businesses boost customer experience and achieve faster growth. That’s the reason why at Engati, […]

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It’s 2020, the start of a new decade brings upon a multitude of changes in the way our daily lives function. One major aspect that has been evolving at a rapid pace, and which seems to be on the brink of the horizon is the way we communicate with each other. Be it B2B, B2C […]

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Marketing in different industries is now experiencing huge digital transformation because organizations leverage customer-focused technologies to deliver quality content to the right audience and at the right time. Big brands and marketers are focusing on people, tools, and processes necessary to incorporate technology across businesses leading to a digital maturity impact. Now, that helps in […]

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Artificial Intelligence, for good reason, is getting a lot of attention in marketing circles. It is transforming marketing at every phase. In fact, a huge percentage of B2B marketers are in the early stages of learning about the state of AI in marketing technology. They may not be very confident about it at this stage […]

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Customer engagement is one of the most prominent and useful use-cases of a chatbot. It gives customers 24/7 access to support. It can easily and competently answer simple, repetitive questions. In fact, you can easily measure the ROI of chatbots by conducting a survey, collecting feedback and getting a sense of how happy and satisfied […]

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Before we discuss White Label Solutions and its advantages, imagine a situation in which a long-term existing client asks you for a specific requirement after a long time. However, you are forced to say no because you don’t have enough bandwidth or in-house capabilities to undertake the requirement. Let’s take another case. You have tried […]

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Just a few years ago, having conversations with artificial intelligence chatbots was only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot […]

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In today’s world, everything is going digital. Everything is getting automated and is made easier for us. In the recent trend, we can see how AI-equipped chatbots are coming to use in all sectors of industries. Businesses are constantly looking out for new ways to implementing innovative technology like artificial intelligence and what not. Chatbots […]

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