Blogs

Enhancing customer experience has always been the finest business practice. If customers are gratified with the brand, they are likely to stick around it. Long-term customer relationships guarantee seamless business growth. To ameliorate customer experience, it is vitally important for businesses to render inimitable customer service. These days, chatbots are deemed as a tool that […]

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So in the past few years, artificial intelligence has evolved to a point where it changed the whole world in a million ways. As a matter of fact, artificial intelligence has become a crucial part of our lives today and we use it in various ways, whether we know it or not.  All AI applications […]

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Ever wondered where do these different bots come from? One is a FAQ and the other one is talking to you! Who are making these bots and why do different businesses use different ones? Well, all the answers are here! In this blog, we’re going to talk about what bot templates are, different types of […]

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Chatbots are being considered as one of the biggest market trends, at the moment. They’ve have become one of the most significant marketing and customer service tools, that can completely revolutionise your website. So, let’s talk about the importance of personalising your chatbot. Chatbots have a plethora of benefits, including promoting your brand, providing instant […]

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So this blog, as the title says it all, is about carousels. In today’s blog, we’re going to see what carousels are, it’s use cases and how using them in chatbots can increase the ROI among your customers. Carousels are basically a web design that lets you send multiple images, titles and multiple links for […]

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In today’s world, everything is going digital. Everything is getting automated and made easier for us. In the recent trend, we can see how AI equipped chatbots are coming to use in all sectors of industries. Businesses are constantly looking out for new ways to implement innovative technology like artificial intelligence and what not!  Chatbots […]

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So there was a time when I wanted to build a bot for my e-commerce website. The business was new and so was the idea of building a chatbot for it. I quickly got onto the several chatbot building platforms out there but none of them instructed me on how exactly I could build a […]

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Chatbots have been in a ton of hype lately. The reason why? It’s wide ranging use cases, roles and responsibilities that it can take up.  In the marketing aspect, it’s been ideal for lead generation, retargeting, customer service and more.  Some people are still confused on how to grow their business and use traditional methods […]

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Chatbots are the latest trend in customer engagement. How?  Chatbots are replacing the old fashioned customer engagement techniques by automating tasks and eliminating over time consumption. Time is important to everyone. And 70% of the fall outs of leads is due to slow responses and slower customer engagement tactics.  Older techniques of customer engagement fell […]

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Great customer experience stands at the base of boosted sales and profitability. Considering how much competition exists in the world of e-commerce, managing to maintain conversion rates up and sales flowing can seem difficult. Targeting an improvement in the customer service department has become a priority for e-commerce businesses. Let’s look at this from a […]

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