Blogs

Everything starts with a conversation. Especially in recruitment, communication plays a primary role in the selection and hiring of candidates.  Chatbots are the first point of contact in any business or organization. Chatbots in recruitment has been growing wide in its prominence. What remains a curiosity among the recruiters is, how these chatbots would be […]

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Travelling is an enriching experience. The travel industry has been booming ever since travel and tourism became a trend. Speaking of trends, chatbot tech has grown rapidly among the industries today and have many applications. One such chatbot application are ‘travel chatbots’. They come in various designs, features and functionalities. Travelling needs a lot of […]

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Chatbots are being used extensively across many sectors of businesses today. Automation is at its height and is only getting bigger from here.  So with all its popularity and fanfare, we thought of giving you all a little insight on how chatbots help in businesses and what do the insiders have to say about them? […]

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When was the last time you went to a therapist and had a mental health check-up?  According to the statistics released by WHO, 450 million people suffer from mental illness today! Mental disorders are most likely to affect one out of four people. Though this can be treated, nearly two-thirds of people with a known […]

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The world is changing everyday- population, customer trends, technology, demands, economy- everything seems to be on a twist.  Businesses that fail to embrace change turn out somewhat like mammoths- extinct and unable to compete the current trading conditions. Businesses often lose their competitive edge, therefore failing to meet the ever-evolving demands of the customers.  Engaging […]

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“A brand is defined by the customers experience. The experience is delivered by the employees”- Shep Hyken.  Reviews are important for both the company and the customer. For businesses, reviews enable a little insight on their overall performance and gives them a chance to focus on areas of improvement. And for the customers, a review […]

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Before we know more about how to build a bot, here’s a fun fact. Even though chatbots have been around since 1966, they still are relatively new to the world of automation. We use chatbots almost everyday, but I reckon half of them even realise that they’re making use of this technology. Making people aware […]

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Enhancing customer experience has always been the finest business practice. If customers are gratified with the brand, they are likely to stick around it. Long-term customer relationships guarantee seamless business growth. To ameliorate customer experience, it is vitally important for businesses to render inimitable customer service. These days, chatbots are deemed as a tool that […]

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So in the past few years, artificial intelligence has evolved to a point where it changed the whole world in a million ways. As a matter of fact, artificial intelligence has become a crucial part of our lives today and we use it in various ways, whether we know it or not.  All AI applications […]

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Ever wondered where do these different bots come from? One is a FAQ and the other one is talking to you! Who are making these bots and why do different businesses use different ones? Well, all the answers are here! In this blog, we’re going to talk about what bot templates are, different types of […]

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