Blogs

Revamped on 4th November, 2019.  Chatbots are to be seen everywhere today, across many variants of businesses and enterprises. But have you ever noticed that no two chatbots are the same? Their purpose, functions, dialogue flow, the tasks they take care of, are all completely different! Why is it so? Because different business types have […]

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You’ve heard the buzz. Chatbots are taking over every sector of industries. We can see them slowly growing into our favourite websites and even social media now, all while we sleep!  As Mark Zuckerberg announces that Facebook Messenger bots for businesses can be now integrated, the whole world goes gaga over the news! But what […]

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Everything starts with a conversation. Especially in recruitment, communication plays a primary role in the selection and hiring of candidates.  Chatbots are the first point of contact in any business or organization. Chatbots in recruitment has been growing wide in its prominence. What remains a curiosity among the recruiters is, how these chatbots would be […]

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Revamped on 19 November 2019 Traveling is an enriching experience. People have been traveling for several purposes through time. From migrating and forming civilizations to expanding international business and leisure travels. The travel and tourism industry is one of the world’s largest industries with a global economic contribution of over 7.6 trillion U.S. dollars in […]

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Chatbots are being used extensively across many sectors of businesses today. Automation is at its height and is only getting bigger from here.  So with all its popularity and fanfare, we thought of giving you all a little insight on how chatbots help in businesses and what do the insiders have to say about them? […]

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When was the last time you went to a therapist and had a mental health check-up?  According to the statistics released by WHO, 450 million people suffer from mental illness today! Mental disorders are most likely to affect one out of four people. Though this can be treated, nearly two-thirds of people with a known […]

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The world is changing everyday- population, customer trends, technology, demands, economy- everything seems to be on a twist.  Businesses that fail to embrace change turn out somewhat like mammoths- extinct and unable to compete the current trading conditions. Businesses often lose their competitive edge, therefore failing to meet the ever-evolving demands of the customers.  Engaging […]

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“A brand is defined by the customers experience. The experience is delivered by the employees”- Shep Hyken.  Reviews are important for both the company and the customer. For businesses, reviews enable a little insight on their overall performance and gives them a chance to focus on areas of improvement. And for the customers, a review […]

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Before we know more about how to build a bot, here’s a fun fact. Even though chatbots have been around since 1966, they still are relatively new to the world of automation. We use chatbots almost everyday, but I reckon half of them even realise that they’re making use of this technology. Making people aware […]

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Enhancing customer experience has always been the finest business practice. If customers are gratified with the brand, they are likely to stick around it. Long-term customer relationships guarantee seamless business growth. To ameliorate customer experience, it is vitally important for businesses to render inimitable customer service. These days, chatbots are deemed as a tool that […]

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