Blogs

Chatbots and AI are drifting pretty quickly from being a new customer service tool to going mainstream. Each day, there are more and more customer service organisations that are turning to the power of AI and chatbots to automate their tasks.  Person-to-person customer services has become old-fashioned. After all, the key to customer loyalty and […]

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Chatbots are taking over the market with its omnipresence across various sectors of industries today. Chatbots have single-handedly contributed to lead collection, additional revenue generation and money is saved.  Remember those times when people would talk about how complex chatbots were to build? Why has everyone stopped talking about building chatbots from scratch now? Well, […]

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We live in a connected world and social media has been an essential factor contributing to it.  It’s been about 2 years since Mark Zuckerberg announced that you can make Facebook Messenger chatbots for business accounts and everyone’s been going gaga ever since! After all, Facebook is the largest chat platform available today and millions […]

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We’ve heard what chatbots are and how they’re used in today’s world of automation. But what we don’t have a clear picture of is how these chatbots are coded and built. The history of chatbots dates back to 1966, when a computer program called ELIZA, built by Weizenbaum, imitated the language of psychotherapist. It consisted […]

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Most of us working class people have used chatbots at least once in our lives. When I first heard of chatbots, embarrassed of living under a rock, not knowing what exactly this technology is (though I’d use it on a daily basis), I quickly turned to my intellect saviour “The Wikipedia”. Wikipedia is the new […]

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Chatbots, or virtual assistants, are better than humans when it comes to picking up new languages. They can converse in dozens of languages, so users can come from anywhere and say anything. Take Duolingo’s chatbots, for example. They can speak French, Spanish, and German and have a native-like fluency. Natural-language chatbots are essential tools for […]

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Introduction Why Engati’s pricing options makes you question everything? So we know that chatbots are gaining popularity in the market today. As easy as it is to operate a chatbot, it is just as complex and expensive to build it. Therefore, in today’s blog we discuss how Engati’s pricing options will startle you.  Chatbots have […]

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Before we get into discussing the Chatbot challenges, let’s start with understanding what Chatbots are and what could be the potential chatbot challenges while making one for yourself. We must have heard of and even used Chatbots in recent times. But for those who don’t know what Chatbots are, here’s a little insight. Basically, Chatbots […]

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Some people might not even notice the difference. With time, Chatbot interactions have become so much better. So, how does one interact with a chatbot without even knowing about it? That’s when we realised that live chat integration might be better than you think. Remember the time when you would find an actual, living, breathing […]

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Our future, to the most part, is unpredictable. But, technology trends surely help us to predict the future of technology. The means one might use to interact with the technology of the future are exciting and endless. Chatbots are one such means and a rather trending one at that. So, it begs the question, are […]

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