Chatbots

The new year is seen as the beginning of new opportunities. This also implicates more potential for newer technologies, advancements within the existing technology tools and growth in the market.  With the rising chatbot trends and market outlook, it is very crucial for businesses to adopt the way they engage with customers. Artificial Intelligence (AI) […]

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Along with the world, digital communication is also constantly changing. In fact, things are moving at a rapid pace when it comes to online marketing and new trends are formed overnight. New marketing strategies are needed at the time that can create similar levels of interaction. In the last couple of years, a promising contender […]

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Ever wondered where do the vivid varieties of chatbots come from? One’s helping you with sales and marketing, while the other’s giving you life advice at 2 am! Who are making these bots? Where can you get one? Why do businesses use different bots?   Pretty sure, you’re baffled with these questions. But worry not, we’ll […]

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Chatbots are a designed tool powered by the rules of artificial intelligence. They act as a stimulator of human conversation for the purpose of automating business processes. As their popularity grows, the fierce competition among chatbot building platforms grows too. So, what sets Engati apart? Let’s read more about the platform.  What is Engati?  Engati […]

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Lead generation is the core of online marketing. Today, businesses are heavily dependent on Lead Generation as it enables such business websites to generate more traffic that can lead to the further conversion of such found Leads into customers.This leads to an increase in conversion rates that will enable a company in the process to […]

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The travel and tourism industry has seen significant growth in the past few years. There has been a hike of over 7.6 trillion U.S. dollars in 2016. A number of countries, like France and the United States, have been working towards expanding their tourism.  Tourism can induce the local government to improve the infrastructure, giving […]

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We are barrelling towards a future of automation. Nowadays, we have a chatbot everywhere possible, AI in our pockets and ‘smart’ homes. The world is turning to automation, and so are the people and the industries. As we know, chatbots come in with a ton of use-cases, covering most sectors of the industries today. And […]

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Can you see chatbots in the future? You bet!  A chatbot is a computer program designed to simulate human conversations. It’s mainly used to handle customer queries and is transforming every business function rapidly.  One such area that chatbots are transforming significantly is Human Resources! Since chatbots are virtual assistants, they can be used to […]

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Technology has had an impact on all industries, to at least some extent. Some industries, it’s hand is felt more strongly than others, of course, but the continued adoption of technology for industry is inevitable and exciting. One industry with a slightly strange relationship to technology is education. Technology isn’t as inherently suited to education […]

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“A brand is defined by the customer’s experience. The experience is delivered by the employees.”- Shep Hyken.  Customer experience (CX) is the interaction between a brand and a customer, and the value addition the customer takes away from that interaction. Gartner proved that customer experience is the real game-changer for brands. In fact, 81% of […]

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