Chatbots

Over time, the human race has advanced in terms of life patterns and culture. There has been a progressive series of methods and procedures of doing things, embellished in new ideas and innovation. The whole process runs towards getting different and more sustainable results. In the world of marketing, for example, researchers have come up […]

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Introduction  When I first started reading about chatbots, I was swoon away with its functionalities, applications and use cases. I wanted to try this magic-making robot in my father’s food chain business to help him automate several customer queries that come in every other minute, but I didn’t quite understand how.  I read up enough […]

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BERT stands for Bidirectional Encoder Representations from Transformers. Before we get to it, first let’s understand what is sentiment analysis and why it is important in chatbot development. Why is Sentiment Analysis crucial for Chatbots? Chatbots have become an integral part of businesses to improve customer experience. The current focus in Industry is to build […]

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Just a few years ago, having conversations with machines were only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot or a […]

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Chatbots and AI are drifting pretty quickly from being a new customer service tool to going mainstream. Each day, there are more and more customer service organisations that are turning to the power of AI and chatbots to automate their tasks.  Person-to-person customer services has become old-fashioned. After all, the key to customer loyalty and […]

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We’ve heard what chatbots are and how they’re used in today’s world of automation. But what we don’t have a clear picture of is how these chatbots are coded and built. The history of chatbots dates back to 1966, when a computer program called ELIZA, built by Weizenbaum, imitated the language of psychotherapist. It consisted […]

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Most of us working class people have used chatbots at least once in our lives. When I first heard of chatbots, embarrassed of living under a rock, not knowing what exactly this technology is (though I’d use it on a daily basis), I quickly turned to my intellect saviour “The Wikipedia”. Wikipedia is the new […]

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Chatbots, or virtual assistants, are better than humans when it comes to picking up new languages. They can converse in dozens of languages, so users can come from anywhere and say anything. Take Duolingo’s chatbots, for example. They can speak French, Spanish, and German and have a native-like fluency. Natural-language chatbots are essential tools for […]

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Introduction Why Engati’s pricing options makes you question everything? So we know that chatbots are gaining popularity in the market today. As easy as it is to operate a chatbot, it is just as complex and expensive to build it. Therefore, in today’s blog we discuss how Engati’s pricing options will startle you.  Chatbots have […]

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Before we get into discussing the Chatbot challenges, let’s start with understanding what Chatbots are and what could be the potential chatbot challenges while making one for yourself. We must have heard of and even used Chatbots in recent times. But for those who don’t know what Chatbots are, here’s a little insight. Basically, Chatbots […]

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