Chatbot applications in education is an excellent way to transform the way institutions interact with students today. In fact, it is now further easier for students to explore more about their options and things they can do at school.
The increasing use of technology in everyday life is changing the way students learn and absorb information. Artificial intelligence is letting educators provide a personalized learning environment to the students.
Technology advancements have made systems that automatically detect whether the students are able to understand the study material or not.
Chatbots and other artificially intelligent tools improve student interactions and are acting as a game-changer in the innovative education-technology world.
“Fryer and Carpenter did an experiment where 211 students were asked to chat with ALICE and Jabberwocky chatbots. The feedback, in general, was that students enjoyed using the chatbots, and felt more comfortable and relaxed conversing with the bots than a student partner or teacher as in classical teaching,” says Bayan Abu Shawar in her article- Chatbots: Are they Really Useful?
Chatbot applications in education will be going mainstream in schools and universities in the next 4 to 5 years- that’s what the insiders have to say! Let’s discuss some of the ways chatbots and AI are influencing the education sector today.
Learning through chatbots
One of the popular AI applications in the education department today- Intelligent Tutoring Systems, which provide a personalized learning experience to the students by various techniques such as analyzing responses, observing how they go through the study content, etc.
Students can use chatbots, a multi-purpose, artificial intelligence technology to learn. A lecture session can be turned into a series of messages to make it look like a standardised chat conversation. The bot may repeatedly assess and analyse the level of understanding of the student and progress with the learning accordingly.
Better student engagement
The students these days are well accustomed to social media and instant messaging platforms. They use these platforms to communicate with others, research topics and find the best help in their assignments. This can be used to enhance the learning process as well, among the students. A messaging platform where students can connect with their class, teachers, discuss lectures, get assignments, etc, all in one place! It would become so easy for the students to find information about the assignments, due dates or any other important events. They can also use this platform to create alumni groups and various activity clubs.
Efficient teaching assistants
Modern-day teachers need modern-day solutions to simplify their hectic schedules. Now with chatbots, teachers can automate their repetitive tasks. The bots can answer any student query, be it related to the course, assignments or deadlines, while the teachers monitor the student progress. Chatbots also customize content and personalize individual student experience. Personalized feedback can be sent out and overall monitoring can be taken care of by the bot.
Instant assistance to students
Technology has enabled the students to get everything instantly. The world is at their fingertips and their demands are evolving rapidly. Hence, educational institutions need to keep up and accelerate their student communication process to draw the attention of this fast-paced generation.
Every year a huge amount of prospective students visit the college websites or administration offices to inquire about the admission process, courses, scholarships or course fees. Since most questions are repetitive, chatbots can convert this time-consuming task into an automatic one.
Solid student support
Providing your students with a good faculty, better courses and well-equipped labs are not enough in today’s education industry. Chatbots can offer huge value in such matters. Chatbots that help the students during the admission processes can further provide them all the necessary information about their courses, the modules, and the faculties. The bots can also act as campus guides and assist the students when they arrive at the campus. They can help the students find out more about the hostel facilities, library memberships, scholarships and much more.
Easy accessibility to institutional information
Chatbots are a great way of sharing information and building a strong online presence. Students can directly come visit your website and ask the bot any query related to your institution, be it values, current affairs, competitions or any college/school-related activity. Chatbots can also reach out to a larger audience and spread information, send reminders, notifications etc. It’s faster and more effective than people reaching out to the administrator for updates. The repetitive task of a teacher or an administrator to answer each query personally has been automated.
Some of our chatbot templates for your educational institution
Course Selector Chatbot:
This is a chatbot template that allows prospective students to browse through various course offerings by an educational institution. The chatbot also provides details on course fees, duration and admission mode per course. The chatbot also collects the details on interested students and email it to the team.
This is a chatbot template that provides information on facilities, accolades, admission process of an educational institution.
University College Chatbot
This is a chatbot template for pre-admission enrolment. You can integrate the chatbot with a CRM and send student leads directly into the process.
Course Enrollment Chatbot
This is a chatbot template that enables the users to enroll themselves in a particular course and classes on the basis of their preference. The template is interactive with video, images, and emails are sent to the bot builder whenever a new lead is generated.
Sex Education Bot
Sex education is taught in public schools on topics ranging from abstinence and reproduction, to sexual orientation and sexually transmitted diseases. The bot helps educate yourself towards safe sex.
As chatbot technology advances, more use cases are being innovated across every sector imaginable. Bots are now also being implemented in education, and the benefits are profound. Traditionally, the education sector is a bit slower than the rest to adapt to new technology, but administrators and institutions that recognize the value of chatbots will find a cost-effective, simple way to engage more students and streamline processes.
Visit Engati to create such chatbots for your institution.
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Thanks for reading!