archives

Some people might not even notice the difference. With time, Chatbot interactions have become so much better. So, how does one interact with a chatbot without even knowing about it? That’s when we realised that live chat integration might be better than you think. Remember the time when you would find an actual, living, breathing […]

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Our future, to the most part, is unpredictable. But, technology trends surely help us to predict the future of technology. The means one might use to interact with the technology of the future are exciting and endless. Chatbots are one such means and a rather trending one at that. So, it begs the question, are […]

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In this blog, I thought of introducing and talking about the chatbot ecosystem that has been forming slowly. So, what exactly are we going to talk about? Let’s go from the basics. Over the years, chatbots have come to the limelight as Artificial intelligence(AI) market has thrived. Looking back, we find that the customer service […]

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The digital market is very user-centric, there is no doubt about that. We at Engati, strive to bring our users the best features and great user experience every chance we can. So, towards the end of the second quarter of 2019, the Engati platform received upgrades contributing to our efforts in bringing our users the […]

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In this part of our blog, lets see how chatbot metrics, which you choose for your chatbot, influence conversational analytics. If you are feeling lost about the relevance of metrics and conversational analytics for chatbots, you can find Part 1 of this blog here. Reading our blog on crafting conversational UI will weed out any […]

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Introduction Today, we decided to write about metrics for chatbot and its importance in conversational analytics. As we were going through our previous blog about crafting conversational UI for chatbots, we noticed that we had only touched upon the metrics. If you haven’t had a chance to  read our previous blog you can find it […]

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Guide to surviving automation, something we must discuss before it’s too late. In our last blog, Automation using Robots, we discussed the ways in which you can positively embrace Automation. But, embracing it and accepting are two entirely different things. While the last blog deals with reasoning for accepting it, embracing and surviving automation will […]

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Automation using robots has become a matter of concern for many in the working class. Many people have started wondering if we are creating reinforcements or replacements for labour. In one form or another, we have all heard of the impending robot apocalypse. Since the first edition of ‘The Terminator’ rolled out, many people have […]

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Crafting conversational UI for your chatbot is an important step. Having understood the basics about Conversational UI in our previous post, let us now move on to understanding the steps to be considered while crafting Conversational UIs. With the speed at which our current technology is developing, it won’t be long before we start conversing […]

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UI – It’s something we have all heard about. We know how important it is for businesses. So then, what is a Conversational UI? How is it going to define the future of chatbots? We will discuss these topics below. But, to start with, do you know what a chatbot is? Have you ever used […]

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