Chatbots are artificial-intelligence powered applications that are very much needed in the auto dealership industry. Chatbots are designed to mimic conversations with real people with the aim of providing more personalised service.
When you want to buy a car, you have to search all over the internet by reading various reviews, jumping from one website to another / travel all the way to a car showroom.
But what if you don’t want to go to the showroom? What if you are able to solve all your car related queries at one place and at any time of the day? What if you want to locate the nearest store? And if you want to know about the latest offers? Or need assistance in accident-related issues or any service or damage repair issues?
Engati bot is here to free you from all the trouble that you may witness during dealing with problems and provide you with the solutions on your own devices!
AI in auto dealership
Artificial Intelligence and Messaging Platforms are the future and driving forces of interactions between a user & a brand. When these two combine, chatbots is what you get. Chatbots have been fuelling development from quite some time now but 2018 is the year when we truly realise their potential. According to a study by Business Insider, 80% of the businesses will implement chatbots by the year 2020. And to realise this, preparations have already begun.
A variety use-cases
You can use a chatbot in a variety of use cases. For Auto Dealership, a chatbot can do wonders when it comes to driving sales or customer support. Either your customers want to book a test drive of their dream car or want to get reminders of the insurance or car servicing, a chatbot can always help 24/7 that too without any complaints.