Ecommerce Industry Is Taking The Leap With Chatbots – Infographic

If you run an online store and want to expand and deepen your customer touch-points, come to see what Engati can do for you.

End-to-end support for e-commerce

From sales and promotion pushes, to catalog search, personalisation, product ordering, payments, order tracking and fulfilment to post-sales support and returns – all from a customer’s smartphone via a messenger app – for intelligent customer interactions and queries – always available 24×7 and none of the uninstall issues faced by a traditional mobile app. It’s easy, its free to start and its the future of interactive and conversational eCommerce – its Engati. Come to experience the future of online retail like no other bot platform can provide – with out of the box integrations for your popular eCommerce store software so you don’t have to change a thing.

Is your mobile app strategy in disarray? Do customers frequently uninstall your app? Have you spent large amounts building your app and larger amounts in promoting it, only to deal with uninstall rates of more than 70%? Your answer could be Engati.

chatbot for ecommerce business

Moving ahead..

If you found the chatbot description helpful then why not give it a try for your own e-commerce business? It is a better, faster way to interact with your customers and give them ready solutions in no time. Moreover, chatbots will not only help you capture new customer data but will also help retain existing customers.


By capturing their intent and purchasing habits and creating a personalised shopping experience because customers love that. A chatbot will help you make your customers believe that they are important and that you care for them and their needs. In fact, the older the chatbot, the better the experience with enormous amount of customer data.

Like what you read? Why not give it a try!

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Engati – – A Coviam technologies platform
Coviam Technologies

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