Chatbots will rise quickly to complement the media and service landscape by creating new media opportunities, occasions, and forms of consumption and interaction. Thanks to their immediate, personal, and intimate nature, they’ll serve the sporadic but proliferating, intent-driven roles of micro-moments very well.
Roles of a chatbot
Now that chatbots have become so widespread, why won’t the media and entertainment industry make the most of it? Moreover, they need to have the driving force that technology can provide. Their reach can increase exponentially if they make the correct use of artificial intelligence. In fact, imagine the amount of impact it will create once the audience gets to interact with the media and entertainment industry this way. Here is an infographic that clearly shows the 5 roles a chatbot can play in media & entertainment:
What you can do with Engati
With Engati, you can create a bot that compliments you & your business. The sooner you start, the faster your chatbot will start collecting customer data. It will help your business by generating new leads. Moreover, it will help you collect existing customer data sets and create necessary campaigns to retain them. With the coming of deep learning, the system has become even more interactive and friendly. We have taken personalisation to the next level with the help of AI and deep learning.
In fact, when you build your bot you must ensure that your customers find it interactive. The best way to go about it is to select their native language and target accordingly. Engati offers more than 20 international languages.
There is a lot to discover when it comes to technology and artificial intelligence. Specially, when you have chatbots as a unique use-case. Our in-house experts and developers can help you through it.
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