advantages of chatbot

“A satisfied customer is the best strategy of all” – Micheal Le Boeuf. We couldn’t agree more with the above quote. Every business’s focal point is to maintain a good consumer count. As a matter of fact, both the consumer and producer are codependent in this game. So what do all businesses look for these […]

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So we know what a personal assistant means, what’s a digital personal assistant? Let’s find out.  A young woman decides to travel alone for the first time in her life. Terrified and clueless, yet excited, she decides to take help. But who can she go to?  When most people hear a young woman say she’s […]

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Just a few years ago, having conversations with machines were only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot or a […]

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Things are changing since automation became an integral part of everyday business functions. Chatbots, as a result, have become an important part of the big change that we are experiencing. We have been able to achieve more in less time and bots are only going to add more value by automating more and more basic […]

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They say you must train to stay relevant. Still, business leaders deal with complex competitive concerns only in the short run. Currently, some are chasing short-term gains to meet their targets for the next quarter. The process will continue till 2019 ends because they want to be on the top. On the other hand, the […]

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“One good conversation can shift the direction of change forever.” – Linda Lambert Professor Emeritus, California State University Author The battle of conversation between human and bot If ever there is a battle between chatbots and human agents in the field of customer support, who do you think would win? Before this ‘conversation’ goes in […]

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What is a chatbot? A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots. How does a […]

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