advantages of chatbot

They say you must train to stay relevant. Still, business leaders deal with complex competitive concerns only in the short run. Currently, some are chasing short-term gains to meet their targets for the next quarter. The process will continue till 2019 ends because they want to be on the top. On the other hand, the […]

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“One good conversation can shift the direction of change forever.” – Linda Lambert Professor Emeritus, California State University Author The battle of conversation between human and bot If ever there is a battle between chatbots and human agents in the field of customer support, who do you think would win? Before this ‘conversation’ goes in […]

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What is a chatbot? A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a business process. Chatbots facilitate user interactions when placed within the messenger apps that act as a platform for supporting the bots. How does a […]

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