AI

If you want to start an online business, the smartest thing you can do is to integrate a medium where all your customers can contact you. Effective communication with customers can forge success in the digital world. And here’s an AI tool that has caught the market’s attention for a while- chatbots!  The growing popularity […]

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Technology is evolving much faster than ever, and with the rise of Artificial Intelligence, Machine Learning and the Internet of Things, one can only expect it to progress even faster. AI, in particular, seems to be the hot buzz for quite some time now, as it seems to revolutionize industry after industry.  When it comes […]

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As you grow globally, more and more customers expect to interact with your business in the languages and dialects of their choice. This is especially the case when it comes to interacting with a chatbot, if you integrate with your website or other channels. In fact, communicating with customers in their preferred language is an […]

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Over time, the human race has advanced in terms of life patterns and culture. There has been a progressive series of methods and procedures of doing things, embellished in new ideas and innovation. The whole process runs towards getting different and more sustainable results. In the world of marketing, for example, researchers have come up […]

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Just a few years ago, having conversations with machines were only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot or a […]

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Digitisation is everywhere. It seems to have a great impact in almost all aspects of our lives. From banking to the way people communicate with each other. Another field that has not escaped digitisation is education, aka EdTech. With more and more startups aiming to change the way people teach and learn. During the next […]

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Hospitality brings an interesting question for you as a customer. Every time you go on a vacation, is it the same experience at different restaurants and hotels? Are you completely satisfied and think that the hospitality industry gives you a smooth, hassle-free solution? If your answer is no then this article will come to you […]

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Artificial intelligence is a concept that just about everyone is familiar with from various science fiction stories. What fewer people are aware of is that AI systems are extensively being used in fields as diverse as finance, healthcare, military, and lately, even digital marketing. Specialised AI systems are automating workflows, analyse data, and predict outcomes. […]

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Engati is here to make sure that language is never a barrier between you and your customers. Engage with your audience in the preferred language of their choice. Engati has been used to build such bots across 16 industry and functional domains. 20+ International Bots We currently have bots deployed in languages like Indonesian Bahasa, […]

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You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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