bot

You must be wondering, “Why chatbots for telecom?” But studies have shown that chatbots are working great for the customer support side of the telecom industry. In this blog, we will take a look at various problems that a chatbot solves for the telecom industry. We will also review the nature of inquiries that customer […]

Continue Reading

More often than not it is quite confusing for a business, which develops chatbots, to decide whether they want to build a chatbot on-premise or on-cloud. Each has its own pros and cons. But depending on business requirements you can make a smart choice. Here are 4 factors based on which you can make an […]

Continue Reading

Artificial Intelligence, for good reason, is getting a lot of attention in marketing circles. It is transforming marketing at every phase. In fact, a huge percentage of B2B marketers are in the early stages of learning about the state of AI in marketing technology. They may not be very confident about it at this stage […]

Continue Reading

Chatbots are the latest trend in customer engagement and are increasingly becoming reputed as a customer engagement tool. How?  Chatbots are replacing the old fashioned customer engagement techniques by automating tasks and eliminating overtime consumption. Time is important to everyone. And 70% of the fallouts of leads is due to slow responses and slower customer […]

Continue Reading

As you grow globally, more and more customers expect to interact with your business in the languages and dialects of their choice. This is especially the case when it comes to interacting with a chatbot, if you integrate with your website or other channels. In fact, communicating with customers in their preferred language is an […]

Continue Reading

BERT stands for Bidirectional Encoder Representations from Transformers. Before we get to it, first let’s understand what is sentiment analysis and why it is important in chatbot development. Why is Sentiment Analysis crucial for Chatbots? Chatbots have become an integral part of businesses to improve customer experience. The current focus in Industry is to build […]

Continue Reading

The digital market is very user-centric, there is no doubt about that. We at Engati, strive to bring our users the best features and great user experience every chance we can. So, towards the end of the second quarter of 2019, the Engati platform received upgrades contributing to our efforts in bringing our users the […]

Continue Reading

In this part of our blog, lets see how chatbot metrics, which you choose for your chatbot, influence conversational analytics. If you are feeling lost about the relevance of metrics and conversational analytics for chatbots, you can find Part 1 of this blog here. Reading our blog on crafting conversational UI will weed out any […]

Continue Reading

Engati is here to make sure that language is never a barrier between you and your customers. Engage with your audience in the preferred language of their choice. Engati has been used to build such bots across 16 industry and functional domains. 20+ International Bots We currently have bots deployed in languages like Indonesian Bahasa, […]

Continue Reading

Subscribe to Engati

Engati lets you build robust and intelligent chatbots in minutes without any programming. 

Want to learn about AI and its applications around you? 

Subscribe to Engati & get your dose of technology!