Bots

Crafting conversational UI for your chatbot is an important step. Having understood the basics about Conversational UI in our previous post, let us now move on to understanding the steps to be considered while crafting Conversational UIs. With the speed at which our current technology is developing, it won’t be long before we start conversing […]

Continue Reading

Introduction Chatbots are gaining fast traction in healthcare for their efficient and cost-effective disposition. Healthcare providers are able to reach out to a much larger patient-base. Patients, on the other hand, are better able to connect with healthcare providers through their smartphones and computers. Moreover, access to healthcare is becoming more and more copious as […]

Continue Reading

Hospitality brings an interesting question for you as a customer. Every time you go on a vacation, is it the same experience at different restaurants and hotels? Are you completely satisfied and think that the hospitality industry gives you a smooth, hassle-free solution? If your answer is no then this article will come to you […]

Continue Reading

24th October 2015 – The first time I received a bank statement for my salary account. Not so surprisingly, I had no idea for what reasons. Calling one of the bank executives was a good option but I settled doing otherwise. However, a month later I realised that I had spent 90% of my salary. […]

Continue Reading

The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. There is no concept of learning through […]

Continue Reading

IQ, Intelligence Quotient, assesses the level of intelligence of a human. Shouldn’t we assess the intelligence of a chatbot by using a similar quotient? What should we measure in a chatbot to access its intelligence? Chatbots would truly develop intelligence comparable to humans and we would assess them using a Conversational Quotient (CQ). While there […]

Continue Reading

Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shut down production in 2016 due to low demand. Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast […]

Continue Reading

In part 1, we discussed the importance of chatbots in the enterprise and what it takes to make chatbots enterprise ready. We will continue the discussion in this blog. Customisations for enterprise Human – Machine interaction has never been easy. Humans want to interact with machines in the same way they interact with other humans […]

Continue Reading

A chatbot is a service, powered by machine learning algorithms and sometimes artificial intelligence, that you interact with via a chat interface. Chatbots are useful for a growing number of use cases. In any case, you shouldn’t put resources into one on the off chance that won’t work for you irrespective how easy it is […]

Continue Reading

In this competitive world of automobile industry, customer service is driving more sales to maximise sales and profitability. Customer Service is a key differentiator in attracting new customers to deepen the relationships with existing ones. As per Lakshmiu Tatikonda writing in the Management Account Quarterly – 5% increase in CSAT and retention tends to add […]

Continue Reading