chatbots

So we know what a personal assistant means, what’s a digital personal assistant? Let’s find out.  A young woman decides to travel alone for the first time in her life. Terrified and clueless, yet excited, she decides to take help. But who can she go to?  When most people hear a young woman say she’s […]

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Chatbots are a designed tool powered by the rules of artificial intelligence. It acts as a stimulator of human conversation, for the purpose of automating business processes. As its popularity grows, so does the fierce competition among many chatbot building platforms. But what sets Engati apart? Let’s see.  What is Engati?  Engati is a robust chatbot […]

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Chatbots are a hot cake in the technology and AI market today. We read, hear and talk A LOT about it. But ever wondered if we might be slightly delusional about them?  “By 2020, at least 80% of businesses are expected to have some form of chatbot automation implemented”– Business Insider Though all businesses want […]

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Chatbots and AI are drifting pretty quickly from being a new customer service tool to going mainstream. Each day, there are more and more customer service organisations that are turning to the power of AI and chatbots to automate their tasks.  Person-to-person customer services has become old-fashioned. After all, the key to customer loyalty and […]

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We live in a connected world and social media has been an essential factor contributing to it.  It’s been about 2 years since Mark Zuckerberg announced that you can make Facebook Messenger chatbots for business accounts and everyone’s been going gaga ever since! After all, Facebook is the largest chat platform available today and millions […]

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Most of us working class people have used chatbots at least once in our lives. When I first heard of chatbots, embarrassed of living under a rock, not knowing what exactly this technology is (though I’d use it on a daily basis), I quickly turned to my intellect saviour “The Wikipedia”. Wikipedia is the new […]

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Chatbots, or virtual assistants, are better than humans when it comes to picking up new languages. They can converse in dozens of languages, so users can come from anywhere and say anything. Take Duolingo’s chatbots, for example. They can speak French, Spanish, and German and have a native-like fluency. Natural-language chatbots are essential tools for […]

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Our future, to the most part, is unpredictable. But, technology trends surely help us to predict the future of technology. The means one might use to interact with the technology of the future are exciting and endless. Chatbots are one such means and a rather trending one at that. So, it begs the question, are […]

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Things are changing since automation became an integral part of everyday business functions. Chatbots, as a result, have become an important part of the big change that we are experiencing. We have been able to achieve more in less time and bots are only going to add more value by automating more and more basic […]

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  Are chatbots adding any real value to businesses? If you were to ask this question to a business person a decade ago, you would have witnessed a look of surprise and confusion. But today, ask anyone about their experience with a well-built professional chatbot and you’ll see a smile travel from one side of […]

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