customer engagement

Enhancing customer experience has always been the finest business practice. If customers are gratified with the brand, they are likely to stick around it. Long-term customer relationships guarantee seamless business growth. To ameliorate customer experience, it is vitally important for businesses to render inimitable customer service. These days, chatbots are deemed as a tool that […]

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Chatbots are the latest trend in customer engagement. How?  Chatbots are replacing the old fashioned customer engagement techniques by automating tasks and eliminating over time consumption. Time is important to everyone. And 70% of the fall outs of leads is due to slow responses and slower customer engagement tactics.  Older techniques of customer engagement fell […]

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