Engati

“A brand is defined by the customers experience. The experience is delivered by the employees”- Shep Hyken.  Reviews are important for both the company and the customer. For businesses, reviews enable a little insight on their overall performance and gives them a chance to focus on areas of improvement. And for the customers, a review […]

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Introduction Why Engati’s pricing options makes you question everything? So we know that chatbots are gaining popularity in the market today. As easy as it is to operate a chatbot, it is just as complex and expensive to build it. Therefore, in today’s blog we discuss how Engati’s pricing options will startle you.  Chatbots have […]

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You’ve got a new chatbot for your website? What’s next? Globally, 57 per cent of companies either use chatbots already or plan to do so in the coming year as a new feature, according to a report by Forrester Research. “Many fail to use them properly due to common mistakes,” the report cautions. – Chatbots […]

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Year after year, we analyse the global chatbot statistics. This time for the year 2018, we have observed some new, interesting data points. A customer visits your website at an odd hour and types in a query. Chances are, businesses will not answer the query immediately. A chatbot can help get rid of this concern. […]

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The world is changing rapidly. Automation is in. Online travel bookings have eaten into the business of more traditional travel agencies. How do travel agencies get a leg up? Many businesses have spent most of their crucial time thinking about this. Personalisation is the key The online websites provide cookie cutter efficiency driven options lacking […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. In fact, there won’t be a need to constantly follow up with employees to submit their documents. Basically, you won’t have […]

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The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. There is no concept of learning through […]

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IQ, Intelligence Quotient, assesses the level of intelligence of a human. Shouldn’t we assess the intelligence of a chatbot by using a similar quotient? What should we measure in a chatbot to access its intelligence? Chatbots would truly develop intelligence comparable to humans and we would assess them using a Conversational Quotient (CQ). While there […]

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Australian Automobile Industry Since 1931, the Australian automobile industry has been predominantly populated with cars like Holden, Ford, and Toyota. When General Motors shut down production in 2016 due to low demand. Holden and Toyota Australia remained committed to producing cars locally. The vastness of the country and the extensive road network with the vast […]

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Chatbots have the potential to revolutionise healthcare. An intelligent chatbot can substantially reduce the process and improve the accuracy of symptoms collection and ailment identification, preventive care, post-recovery care and feedback procedures. It’s been a while we have been talking about effects of automation and redundancies in healthcare. Chatbots, by its very nature, will drive […]

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