machine learning

Automation using robots has become a matter of concern for many in the working class. Many people have started wondering if we are creating reinforcements or replacements for labour. In one form or another, we have all heard of the impending robot apocalypse. It’s surprising how only  Since the first edition of ‘The Terminator’ rolled […]

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Live chat integration has helped businesses bring the best of both worlds together in one single place. Otherwise creating a customer support experience is an expensive business. It’s like a whole separate project altogether that companies have to remain wary of. Especially in this digital age of Google reviews and ratings, there are businesses that […]

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Looking at the current chatbot trends in artificial intelligence, machine learning and natural language processing we can be sure that an automated future is just around the corner. An increase in the amount of attention, education and awareness associated with these fields is a clear indicator of this. The fields of AI, ML and NLP […]

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The recruitment industry is ready for automation. There won’t be any candidates who are anxiously waiting for a response after applying for a job. There won’t be any resumes collecting dirt on your desks. In fact, there won’t be a need to constantly follow up with employees to submit their documents. Basically, you won’t have […]

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The direction of technology for the next 15 years is going to be determined by the current generation of millennials. As the first generation to truly grow up with the Internet, there is an ingrained understanding of how technology will help solve problems that were previously considered unsolvable. There is no concept of learning through […]

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IQ, Intelligence Quotient, assesses the level of intelligence of a human. Shouldn’t we assess the intelligence of a chatbot by using a similar quotient? What should we measure in a chatbot to access its intelligence? Chatbots would truly develop intelligence comparable to humans and we would assess them using a Conversational Quotient (CQ). While there […]

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Enterprises are slowly waking up to chatbots and hence, enterprise chatbots are coming in the big picture. Chatbots are going to be crucial tomorrow for engaging various constituencies, candidates and hires, employees, vendors and consultants. Chatbots are here to stay Initial applications in the consumer space from Apple, Microsoft, Amazon and google are going too mainstream. If […]

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Chatbots are the talk of the town these day. Technology has advanced so much that chatbots will be able to take any kind of task in future, anything that can be done by a human. In the world of automation, robots take over ! Think about it, if you ever wished you for your own […]

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Bots here, bots there, bots everywhere! “At its core, Banking is not simply about profits but about personal relationships.”– Felix Rohatyn Banking chatbots are a relief Chatbots allow us to ask the difficult questions and get answers for those questions that traditionally required a trip to the bank or a long wait from a customer […]

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