NLP

In a digital world, speed is King. Your customers expect to find things immediately, from overnight shipping to instant access to your product or service. In fact, an immediate response or a quick action is something that they generally get in most places. And even when we say that prompt customer response is what keeps […]

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Just a few years ago, having conversations with artificial intelligence chatbots was only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot […]

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We’re living in a world of constant digital transformations. According to Professor Klaus Schwab, the fourth industrial revolution has arrived, driven by things like mobile supercomputing, and artificial intelligence. Indeed, we can see evidence of AI in almost every environment, from our interactions with virtual assistants to our conversations with the Engati chatbot. Chatbots are […]

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2019 began with a Dentsu Aegis report highlighting three V’s that will drive for the indefinite future digital content growth–Voice, Vernacular and Video. Multilingual chatbots can be a tremendous asset for any organization, i.e. a bot that can converse with users in multiple languages. This is particularly true in a country like India, that is […]

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Just a few years ago, having conversations with machines were only a part of our favourite sci-fi movie series. Today, that is transforming into reality. With Natural Language Processing and Machine Learning algorithms, we are getting close to a point where it will be hard to tell if we’re talking to a robot or a […]

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Automation using robots has become a matter of concern for many in the working class. Many people have started wondering if we are creating reinforcements or replacements for labour. In one form or another, we have all heard of the impending robot apocalypse. Since the first edition of ‘The Terminator’ rolled out, many people have […]

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Looking at the current chatbot trends in artificial intelligence, machine learning and natural language processing we can be sure that an automated future is just around the corner. An increase in the amount of attention, education and awareness associated with these fields is a clear indicator of this. The fields of AI, ML and NLP […]

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Remember the day she said, “It’s not about what you say but how you say it”? When you felt like you’re trapped in some deep trouble that could have easily been evitable had you put in a little more effort to set out more context. In fact, it’s disconcerting to even understand a conversation if […]

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That moment when you spend millions on chatbot training and making it more intelligent but every time there is a trick question, your bot goes… A user visits your website with a certain expectation – to find what they are looking for. If you are able to fulfil their request with an intelligent bot then […]

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IQ, Intelligence Quotient, assesses the level of intelligence of a human. Shouldn’t we assess the intelligence of a chatbot by using a similar quotient? What should we measure in a chatbot to access its intelligence? Chatbots would truly develop intelligence comparable to humans and we would assess them using a Conversational Quotient (CQ). While there […]

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