When was the last time you went to a therapist and had a mental health check-up?
According to the statistics released by WHO, 450 million people suffer from mental illness today!
Mental disorders are most likely to affect one out of four people. Though this can be treated, nearly two-thirds of people with a known mental disorder never reach out for help from a health professional. Because of the social stigma attached to it.
This not just makes it hard for people to seek aid by consulting a professional, but also prevents therapists and psychologists to rehabilitate such people.
But what if we were to tell you that there’s someone who would listen? An expert who can give you advice, diagnose your condition and help you book an appointment with a counselor?
Today, as the need for mental health services surpass accessibility, people in distress can reach out to ‘therapist chatbots’.
In this blog, we’ll discuss what therapy bots are and what role they play in the mental health sector.
What are therapy chatbots?
Therapy bots are basically chatbots which can provide mental assistance, using the rules of Emotional Intelligence and Artificial Intelligence. But then, the inevitable question in everyone’s mind is- “Is it possible to automate the expertise needed to become an effective therapist?”
Well, the responses in these chatbots mainly comprises of two elements. In some instances, the responses are based on Machine Learning. In some, there’s a human element involved. Both combined, these chatbots are able to provide better nurturance to its user.
How can chatbots help in therapy?
Chatbots are popular for instant replies, easy availability and better user experience. And that’s what we need during difficult times!
If you’re a therapist, chatbots can help you accelerate your mission! A job of a therapist isn’t easy and being available 24/7 hours is impossible. Hence, you can integrate a therapy specific chatbot on your website. It can automate tasks such as booking slots, managing appointments, sending out daily tips and even merge methods of Cognitive Behavioural Therapy (CBT) into your dialogue flow. Automating all this, chatbots can give you some time-off to simmer down after a day full of patients!
When a user approaches your bot, it engages them in conversations and uses mood detection to provide proper guidance.
While these clever chatbots automate your work for you, they also come in handy to your customers by eliminating time constraints.
Most of the people refrain from going to a therapist or for a mental check up. Because this area has been misjudged and the stigma of a person consulting a therapist ‘must have gone crazy’ still continues in many societies.
Chatbots in mental health sector are promising, though! They are viable and a seemingly effective method of getting mental health services, via your device. The most obvious advantage is convenience, reducing the barriers to therapy . Therefore, these chatbot services can get your patients help at anytime with little commitment. With their omnipresence over all the sectors, the future looks bright with chatbots!
Also, to get a deeper knowledge of chatbots, read up some of our previous blogs!
Thank you for reading. We hope you found this blog helpful!
So long! See you all soon with another one.
Until then, happy botting!
Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. So, let's get started?